Community Verdict
4.0/5(20 reviews)
Based on 20 reviews from YouTube and Reddit
What users love
- +Comprehensive platform for social media management
- +User-friendly interface
- +Strong sales team
- +Ability to manage multiple social media accounts
- +Effective in tracking consumer sentiment
Common complaints
- -Expensive
- -Difficulty in filtering by location
- -Struggles to filter out unimportant posts
- -Not a strong area for social listening
- -One-size-fits-all approach may not excel in any particular area
View sources (20)
- [reddit] What's the best 'hootsuite' type tool for managing multiple clients? by allinfinite
- [reddit] If a client wants to focus on "link building", they more often than not have no idea what they are doing by Tessenreacts
- [reddit] Is There A Tool For Scheduling Post Shares? by Rugrratt
- [reddit] Wondering if I am behind in setting up my career? by ColeCJH
- [reddit] Best social media management software? by scroatal
- [reddit] Social Media Management CRM by hashtagquiz
- [reddit] How Do You Manage All Social Media + Alerts for A Business? by NeverScaredChicken
- [reddit] What Happened In Marketing & Advertising last week? (Amazon’s Takeover) by lazymentors
- [reddit] Sprout Social Analytics Errors by Heatherstacey8
- [reddit] Time spent studying trends/consumers vibes by LemonLimeParadigm
- [reddit] Recommendation needed: what social media management tool is best for scheduling posts for several clients? (i.e. several different FB, twitter, instagram accounts) by r0cketsredglare
- [reddit] Hootsuite Alternatives - 128% Price Increase by lfcmadness
- [reddit] Remember when…? 🕰️ by kavitapaliwal
- [reddit] For anyone working some time in marketing, what would you have told yourself when you started? by otisross
- [reddit] How does a solo marketer build a workflow to keep track of everything? by Billabongtree
- [reddit] Best Social Media Scheduler? by bowtiedgrappler
- [reddit] Reddit now lets brands publish to subreddits, manage private messages thru Sprinklr by ebulkemailmarketing
- [reddit] Sprinklr - Anyone willing to give me their candid thoughts on the platform? by SobeyHarker
- [reddit] Sprinklr vs. Sprout Social + Brandwatch/Crimson Hexagon by leinadnilot
- [reddit] Questions about www.sprinklr.com by HourGlassGalaxy
Features
| Multilingual support | |
| AI chat assistant | |
| Fact-checking/citations | |
| Plagiarism detection | |
| AI model selection | |
| Brand voice customization | |
| Tone adjustment | |
| Content calendar | |
| Team workspaces | |
| Multi-user editing | |
| Approval workflows | |
| Short-form content generation | |
| Blog post creation | |
| Social media content | |
| Email/newsletter copy | |
| Ad copy generation | |
| Product descriptions | |
| SEO content optimization | |
| Content rewriting/paraphrasing | |
| Template library | |
| Long-form content generation | |
| WordPress integration | |
| Chrome extension | |
| CMS integrations | |
| Zapier/automation support | |
| API access | |
| Priority support | |
| Custom onboarding | |
| Free plan available |
Additional Features
| AI-powered CCaaS | |
| Ad Comment Moderation | |
| Customer Self-Service | |
| Digital Customer Service | |
| Contact Center Intelligence | |
| Customer Feedback Management | |
| Social Media Management | |
| Social Advertising | |
| Unified Analytics | |
| Omnichannel Contact Center |
Pricing
| Plan | Monthly | Yearly |
|---|---|---|
| Custom | Contact | Contact |